• What is the My account section of the Four J's website?
• What is the Download area?
• How can I register at My account?
• What is the Marketing profile?
  • What is the Solutions Catalog?
• What is the Technical profile?
  • What is the single sign-on to Download area option?
  • What is the Four J's Technical FAQ service?
  • What is the Four J's Development Tools Forum service?
  • What is the issue tracker service?
  • What is the Early Access Programs (EAP) service?
• What is the Training profile?

The "My account" section allows registered users to subscribe to services that provide privileged access to additional areas of the website with one single login. Back to top

This section is for customers to download packages. A login and password is provided by Four J’s with your license numbers. This section is also accessible using the My account login and password, for customers using the single sign-on to Download area option. Back to top

To register, click the "Create your account" link on the home page in "My account" section. First, enter your name, company, country, a valid e-mail address that will be your login, and a password. In the "YOUR PROFILE" section of the registration form, choose at least one of the profiles ("Marketing" and "Technical), and complete the required information for the chosen profile. Your account will be activated when you click on the confirmation link contained in an email sent to you after your registration. Back to top

This profile is for everyone interested in Four J's. There is currently one service available for this profile, the Solutions Catalog, where you can subscribe at two levels: to consult the catalog. as a VAR, to list your solutions in the catalog. In both cases your subscription request will have to be processed by Four J's. Back to top

The Solutions Catalog can be accessed in the "ABOUT FOUR J's / Our solutions" section of the website. It allows VARs to publish their products on our web site. You will find more information about the Solutions Catalog here. Back to top

This profile is intended for customers and developers who want to: create a single login for Download area and My account, view all the entries of the Four J's Technical FAQ, take part in discussions on the Four J's Development Tools Forum, view the products issues listed in the issue tracker, test our Early Access Programs. complete this profile you must have a valid Four J's license number or customer login. Back to top

This options allows registered users to enter their customer login and password in their My account profile, and to use that login and password for both My account and the Download area. Back to top

This service allows registered users to view more entries than users who are not registered in the Four J's technical FAQ which lists the frequently asked questions about the Four J's products. Back to top

This service allows registered users to take part in discussions about Four J's products in several forums, and to consult the Genero Customers archived mailing-list. Back to top

This service allows registered users to search the products issues, either by issue id or by product, release in which the issue is solved and keyword. Back to top

This service allows registered users for an EAP to: access the EAP's website area where it is possible to: download the EAP packages, consult the EAP online documentation, read the EAP news, read and post in the EAP's mailing-list. The current EAPs are available throught the "SUPPORT / Early Access Programs" section of the website. Back to top

This profile is intended for customers and developers who want to have a privilege access to the Training portal, which allows them to learn and practice our different products, thanks to interactive content. For accessing this profile it is not necessary to enter specific information yet. Back to top